Dimension Data Cloud Servers

Dimension Data Cloud Servers are secure virtual machines hosted on physical servers in the Dimension Data Cloud, a truly enterprise-class public cloud. Cloud Servers are built on VMware’s vSphere 5.x hypervisor and best-of-class infrastructure from Cisco and EMC. Each Cloud Server can be configured with up to 16 vCPUs, 128 GB of RAM and 10 TB of storage. Our Cloud Servers support popular Operating Systems including Microsoft Windows, Red Hat Enterprise Linux, SLES, Ubuntu and CentOS.

Dimension Data Cloud Servers include:

  • Hourly pricing and on-demand virtual machine provisioning
  • Flexibility to increase or decrease CPU, RAM and Tiered Storage on each Cloud Server on the fly
  • Availability guarantee
  • Cisco hardware-based networking, including VLAN segmentation, customizable firewalls, load balancing, NAT and multicast
  • Pay-as-you-go or prepaid pricing plans
     

Dimension Data Cloud Hosting supports the following Operating Systems:

  • CentOS Release 5.8 (32-bit & 64-bit)
  • CentOS Release 6.2 (64-bit)
  • Microsoft Windows Server 2003 Standard (64-bit)
  • Microsoft Windows Server 2003 Enterprise (32-bit & 64-bit)
  • Microsoft Windows Server 2008 Standard (32-bit & 64-bit)
  • Microsoft Windows Server 2008 Enterprise (32-bit & 64-bit)
  • Microsoft Windows Server 2008 R2 Standard (64-bit)
  • Microsoft Windows Server 2008 R2 Enterprise (64-bit)
  • Microsoft Windows Server 2012 with the following limitations:
    1. No support for Imports or Copies Between Locations/Geographic Regions.
    2. Support currently available ONLY in these Geographic Regions: Europe, Africa, Australia, Asia-Pacific
      1. Other Geographic Regions coming soon
  • Red Hat Enterprise Linux ES 4 - Imports only
  • Red Hat Enterprise Linux 5.8 (Tikanga) (32-bit & 64-bit)
  • Red Hat Enterprise Linux 6.2 (Santiago) (32-bit & 64-bit)
  • SUSE 11 Linux
  • Ubuntu 8.04.4 LTS (64-bit)
  • Ubuntu 10.04 LTS (64-bit)
  • Ubuntu 12.04 LTS

Dimension Data Cloud Features

FLEXIBILITY

Flexible Pricing Option: Pay-As-You-Go pricing or prepaid monthly pricing plans available
Online Ordering and Immediate Provisioning: Order online and provision Cloud Servers in approximately 5 minutes
Flexible CPU, RAM and Storage: Completely customizable CPU (1-16 CPUs), RAM (1-128 GBs) and 10 TB per server
Stop Cloud Server: Stop Cloud Server at anytime; re-start Cloud Server in seconds
No Vendor Lock-in: Transfer data out at any time

PERFORMANCE

100% Uptime Guarantee SLA: 100% cloud server uptime guarantee
100% Network Uptime Guarantee SLA: 100% network uptime guarantee
Latency Guarantee: < 1ms latency guarantee between Cloud Servers on the same VLAN
30-minute Response: 30 minute support response time guarantee
Geographic Diversity: Select from multiple cloud datacenters
Block Storage: High-speed access to block storage via fiber channel SAN (10 TB per server)

SECURITY

Secure VLAN Segmentation: Dimension Data Cloud Networks consist of a VLAN; Cloud Servers are set up on top of a Cloud Network for maximum security and segmentation
Hardware-Based Network Services: Unlike most public cloud providers that provide software-based security services on top of VMs, Dimension Data security is implemented at the network layer directly on our Cisco switches allowing high security and high performance. Security and network services include customizable firewalls, NAT, VIP, load balancing, multicast. Dimension Data Cloud Networks are built on Cisco Catalyst 6509s with Application Control Engine Modules.
VPN Server Access: VPN administration; Cisco AnyConnect client license included with each Cloud Server
Denial of Service Protection: Protection against Denial of Service (DoS) and Distributed Denial of Service (DDoS) attacks, worms or botnets
SAS 70 Type II Certification: Dimension Data Cloud maintains SAS 70 Type II certification

CONTROL

Multiple Users: Multiple users per account
Role-based Permission: Each user can be assigned specific roles to control network, servers, images or storage
Audit and Reporting: Auditing and reporting on all activities
Clone Image: Ability to clone virtual servers to create “Customer Images” which can be used to deploy copies of a server configuration
Image Import / Export: Ability to import/export server images, allowing you to transfer virtual machines to and from your own infrastructure
No vendor lock-in: supports on-demand cancellation and return of data
Web Console: Web user interface allows easy setup and customization of Cloud Servers, Cloud Files and Cloud Networks
API: RESTful API allows easy setup and customization of Cloud Servers, Cloud Files and Cloud Networks

NETWORKING

Hardware-Based Network Services: Unlike most public cloud providers that provide software-based security services on top of VMs, Dimension Data security is implemented at the network layer directly on our Cisco switches allowing high security and high performance. Security and network services include customizable firewalls, NAT, VIP, load balancing, multicast. Dimension Data Cloud Networks are built on Cisco Catalyst 6509s with Application Control Engine Modules.
IP Address: All servers are assigned a static private IP address accessible only through VPN. Servers are mapped to static public IP addresses only as needed.
Firewall: Firewall included with each Cloud Network
Load Balancing: Load balancing included with each Cloud Network
Multicast: Multicast included with each Cloud Network
Secure VLAN Segmentation: Dimension Data Cloud Networks consist of a VLAN; Cloud Servers are set up on top of a Cloud Network for maximum security and segmentation
VPN Server Access: VPN administration; Cisco AnyConnect client license included with each Cloud Server

SUPPORT

24x7 Phone Support: 24x7 phone support with 30 minute response time guarantee at NO additional charge
Community Website: Robust community (community.opsourcecloud.net)
Onsite Support: Onsite site upport is available for a fee

Learn more about Dimension Data Cloud Files and Cloud Networks.

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