Head Office (South Africa)

+21 11 575 0000

Technical Support

Africa
+21 11 575 2511
 
/ 0860 221 221
Australia
+61 3 9626 0497
 
/ 800 638 437
Asia
+65-68642-0700
Brazil
+55 6171 977 526
Germany
+49 1803366466
Italy
+39 02 553907850
Netherlands
+31 342402859
North America
800 974 6584
United Kingdom
+44 1252 779 779

Data Center Infrastructure

Dimension Data delivers Dimension Data Managed Hosting from global top-tier facilities located in the United States, Europe, Asia Pacific, Australia, and the Middle East & Africa , that are strategically located to provide our clients with the most comprehensive coverage.

Each of our facilities are engineered to the highest standards, ensuring your application’s availability and security.

Security

  • 24x7 monitoring by closed-circuit cameras and onsite guards
  • Dimension data center space is physically isolated and accessible only by Dimension data administrators
  • Access is restricted to authorized personnel through biometric two-factor authentication

Power and Environment

  • Redundant UPS and Generator backups for all systems
  • HVAC (Heating Ventilation Air Conditioning) systems are arranged in a N+1 redundancy configuration
  • Automated controls provide the appropriate levels of airflow, temperature, and humidity

Fire Detection and Suppression

  • Multi-zoned, dry pipe, water based fire suppression systems
  • Monitors to sample air and provide alarms prior to pressurization
  • Dual alarm activation necessary for water pressurization
  • Water discharge specific to fire alarm location

Flood Control and Earthquake

  • All facilities built above sea level with no basement areas
  • Moisture barriers on exterior walls
  • Dedicated pump rooms for drainage/evacuations systems
  • Moisture detection systems
  • Location specific seismic compliance
  • All facilities meet or exceed requirements for local seismic building codes

Learn more about Dimension Data Managed Hosting

Dimension Data goes beyond traditional hosting by managing your applications.

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